Returns Policy

Ordering

Once you have placed your order we will contact you by e mail to confirm your purchase along with a delivery date. If any items ordered can not be delivered within our standard delivery timescale we will inform you by e mail or telephone. Should you wish to cancel your order, any monies paid will be refunded in full.

Returns

In the event you are not satisfied with your purchase please send the item(s) back to us in its(their) original condition within 14 days of the order date. On receiving the item(s) from you we will issue a full refund to the card the order was placed with or exchange it for an alternate size/colour if you wish. When sending goods back to us it is recommended to use a delivery service that offers insurance and tracking facility. We take no responsibility for goods before they reach us and the refund does not cover the return delivery cost.

Extended Christmas Returns 

Any items purchased between now and Christmas can be returned for an exchange subject to availability or refund up until 5th January and are subject to our standard returns policy. This policy is valid for online orders only. For store purchase(s) please contact our customer service team on 0044 1484 435271 or email info@circle-fashion.com

The delivery address to send the goods is:

Circle

34-40 Westgate

Huddersfield

HD1 1NX

Please be sure to include your invoice when returning goods.

Faulty or wrong items

For faulty items please do not send the items back to us until you have emailed our customer care department(the email address can be found on the contact us page) stating your order number,daytime contact number, your name and address and your reason for return. Faulty goods must be returned within 28 days from dispatch date. Please note refunds can only be issued once the manufacturer has verified the fault.Finally let us know of you require a refund or a replacement. We will contact you to advise on how we will deal with the return. 

Distance Selling Regulations

The United Kingdoms Distance Selling Regulations state that you have the right to cancel your order for any items purchased from circlemenswear.co.uk for a full refund. In the event of a cancellation please inform us in writing. This must be done within 7 days of delivery of your item(s).E mail is acceptable and should be send to our customer cares department (the email can be found on the contact us page).

On acceptance of cancellation the goods must be returned in their original condition within 14 days.

This returns policy does not affect your statuary rights.

NOTE: In order to ensure your return is accepted by us please be careful when trying on the items. Avoid wearing fragrance and/or deodorant that could leave permanent scent or mark on the clothing. If we find evidence that the item has not been treated as we stated we will be unable to offer a refund. Please also return the item(s) in their original state, including any packaging or documentation that accompanied it.

All returns must be posted to the address above.

Duty and Customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes, which must be the shipment. These rules vary by country and your local government determines duty and custom charges.

NEED HELP?

Our customer support team is available   

Mon-Fri 0930-1800 GMT ,Sat 0900-1800 GMT, Sun 1100-1600 GMT

We're on hand to assist with: Size and fit advice, Detailed product information, Delivery information, Exchange and return queries, Placing orders  

CALL: +44 (0)1484 435271, EMAIL: info@circle-fashion.com

VISIT THE STORE:CIRCLE 36-42 Westgate Huddersfield HD1 1NX